Patterson Road Wholesalers                
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BIC LIGHTERS
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Purchase Conditions & Information

Your account     Ordering     Purchase     Delivery

Below is some general information about using this web site, ordering, purchasing and delivery information.   Please contact us if you need any further details about your account, ordering, purchasing or delivery.

Your Account

You may change your username and password at any time by selecting my account on the account menu.

All account information needs to be completed including your ABN.  A new account must be established should the ownership of the business change.

Accounts located outside of our Melbourne metropolitan suburbs delivery area will be limited to view only those items offered for delivery to your area.  Arrangements may be made to view all items, including our cigarette catalogue, if you wish to purchase and arrange pick up within our Melbourne metropolitan suburbs delivery area.

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Ordering

Ordering Timetable

 

Friday Melbourne Metropolitan Suburbs Delivery Area

Order day: by Tuesday  5pm

Delivery day: Friday

Orders must be completed by 5-00pm Tuesday for delivery within our Melbourne metropolitan suburbs delivery area on Friday. 

Cigarette Catalogue - Weekly Price Changes for Specials: Cigarette prices are changed on this site weekly between 11-00 am and 2-00 pm each Wednesday.  Orders placed before this time will be invoiced at the updated prices. For Friday delivery, prices are applicable until 6-00 pm Tuesday.

A distribution fee of $2.95 is applied to all orders.

A payment option must be selected when completing your order.

Receipt of all online orders will be confirmed by e-mail.

Every effort is made to ensure prices displayed are correct.  Any error in pricing may be changed at our discretion and you will be notified should this effect your order.

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Purchase

Purchases may be paid by credit card.  A 1% credit card surcharge applies.  Credit card purchases may be made by Visa or Mastercard only.  Credit card payments will be processed on the day of dispatch.

Internet banking transfers should be made to BSB: 083-266 Account: 349406580

For internet banking transfers the transfer details should be forwarded to us to ensure dispatch of order is not delayed. Fax: (03) 9557 3060 e-mail: wholesale@pattersonroad.com.au

All orders outside of our local delivery area must be paid for before dispatch.  Orders within our Melbourne metropolitan suburbs delivery may be paid by cash on delivery.  Payment by cheque may be accepted by prior arrangement.

A tax invoice will accompany every order, fully detailing your purchase and GST details.

Any discrepancies to your order must be reported on the day of delivery.

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Delivery

Delivery is offered Victoria wide for Swedish Match & Stuart Alexander products and within our Melbourne metropolitan suburbs delivery area for all other products.  A distribution fee of $2.95 applies for all orders. 

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